VS AUCTIONS

  1. REGISTER: Complete the registration form on the website to create an account within the My Account section.

   2. BROWSE OUR AUCTIONS: Use your computer, mobile or tablet to browse and find the items you wish to purchase at auction. Detailed descriptions are provided for all auctioned vehicles. We recommend using a desktop PC for the best viewing experience.

  3. BIDDING: Only bid on the desired item. For new customers, we typically limit the sale to one car so you can become familiar with how our website works. If you place bids on multiple items in quick succession, our system will automatically remove your bids. Repeated offenses may result in your account being suspended. Place only one bid, and if you are outbid, you will receive an email notification. Please do not place a bid if you do not intend to purchase the item.

  4. WIN THE AUCTION: If you have the highest bid and the seller approves it, you are the winner (80% of bids are approved). Each bid in an auction is a legal commitment to proceed with the purchase. Bid carefully and avoid bidding on multiple items at once.

  5. PURCHASE AND SALE AGREEMENT: After winning an auction, provide a copy of your ID or Passport to complete the Purchase and Sale Contract. We will get in touch with you once the auction ends in order to provide you with a Sale Contract and your signature will be required. Upon receiving the signed contract, the invoice will be issued.

  6. WIRE TRANSFER – PAY THE BILL: Within 24 hours of winning the auction, you are required to finish the payment by Wire Transfer using the issued Invoice and a proof of payment must be sent to us.

Where do the Items in the auction come from?

• Our auctions come from bank loans, defaults, leasing contracts, private owners, etc. They are free of liens and debts, and are transferred directly to the name of the new owner.

What does VS AUCTIONS offer in its auctions?

• Online auction with only the payment of the car price and a 230 euros fee. It includes registration, transportation, change of ownership, valid TUV, mechanical inspection, actual kilometers, interior cleaning, VAT, change of ownership, and one year of mechanical warranty.

How can I shop on weekends?

• Saturdays and Sundays are only available for customers required to finish their purchase, sign their sale contracts and to make the necessary payments.

How long do I have to pay after placing a auction order?

• You have 24 hours from the date of the invoice to finish your payment.

Can I inspect the item before paying?

• Unfortunately, no. Inspection is possible only after the payment is completed, but the vehicle’s auction listing provides all necessary details for the purchase.

Why is VS AUCTIONS considered to offer the safest market experience?

• Transparency in the item condition, a fixed price without negotiations, and the option to return the vehicle within 15 days or 1000 kilometers.

Where can I buy a used car?

• Through the VS AUCTIONS website, with guidance on the process and transparent details about the desired item.

How is a used car certified at VS AUCTIONS?

• Certification involves a thorough check of 250 points by specialized technicians, including detailed photos and comments and a valid TUV inspection of the vehicle.

Who are the certifiers?

• Professionals in the automotive industry, mechanics with extensive workshop experience, familiar with each brand and model’s specifics.

Why do used auctions offer the best value for money?

• Fair prices based on the condition of the item, without unnecessary additional costs.

Why is the online shopping experience more convenient?

• Delivery of the item to the specified location, management of documentation and continuous support throughout the process.

How does the warranty work at VS AUCTIONS?

• VS AUCTIONS offers a free one-year warranty, with the option to extend it up to three years at the most affordable cost on the market.

Do I have the right to cancel the purchase of the item?

• If the item characteristics match the description, there is no option to cancel. However, if the item does not match the description, you can cancel the purchase.

Is the item I am purchasing free of charges?

• Yes, VS AUCTIONS performs this verification with the corresponding authorities, providing a copy of the item report upon request, once the process is completed.

Is the online price the same as the in-store price?

• VS AUCTIONS has fixed prices that include VAT, with an additional 230 euros auction fee. The fixed price remains the same whether you buy online or in-store.

How can I test drive the item when it is delivered to my home?

• The 15-day money-back guarantee allows you to test item during this period, giving you a real chance to get to grips with the item.